Privacy Policy

01Who We Are

Global Max General Trading LLC (“Global Max GT”, “we”, “us”, or “our”) is a UAE-based general trading company registered in Sharjah, United Arab Emirates. We supply industrial raw materials, polyurethane chemicals, mattress and upholstery accessories, and related products and solutions. This Privacy Policy explains how we handle personal information collected through our website and related business communications.

02Scope

This policy applies to information collected through the Global Max GT website, contact and enquiry forms, and communications initiated through website links such as email, telephone, and WhatsApp. It should be read together with any applicable quotation, order, contractual, or commercial terms.

03Information We Collect

We generally collect information that you voluntarily provide, including:

• First and last name.
• Email address.
• Phone number, where requested or provided.
• Company or business information you choose to provide.
• Messages and business requirements, including products, quantities, specifications, delivery or sourcing needs.
• Information in documents or attachments you voluntarily send to us.

04Information We Do Not Request Through the Website

Our website forms are intended for business enquiries. We do not request payment-card information through the website and do not intentionally request sensitive personal data through standard enquiry forms. Please avoid sending sensitive information unless it is specifically necessary and requested through an appropriate channel.

05Automatically Collected Technical Information

Website hosting, security, browsers, or technical services may process limited technical information such as IP address, browser/device information, pages requested, referral information, and access logs. The current website is not designed to use advertising or tracking cookies. The site uses Google Fonts and links to WhatsApp, telephone, and email services, which may process information under their own terms.

06How We Use Your Information

We may use information to:

• Respond to enquiries and quotation requests.
• Discuss product specifications, sourcing and supply.
• Prepare commercial proposals.
• Arrange orders, logistics and delivery.
• Communicate with customers, suppliers and business partners.
• Maintain business, accounting and compliance records.
• Protect our website and business from misuse or unlawful activity.
• Improve our website and services.
• Comply with applicable legal or regulatory requirements.

We do not sell personal information.

07Website Forms and Third-Party Form Processing

Website enquiry forms currently use FormSubmit, a third-party form-processing service, to transmit submissions to info@globalmaxgt.com. The service may therefore process information as necessary to deliver the enquiry. Authorised Global Max GT personnel access enquiry messages for legitimate business purposes. Third-party services may have their own privacy policies and terms.

08Legal Basis and UAE Data Protection

Global Max GT intends to process personal information in accordance with applicable UAE data-protection requirements, including Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data, to the extent applicable. Depending on the circumstances, processing may be based on consent, steps taken at your request in connection with a prospective business relationship, legal obligations, protection of rights, or another lawful basis available under applicable law. Where consent is the basis, it may be withdrawn where applicable, without affecting processing already lawfully carried out.

09Sharing of Information

We do not routinely disclose personal information for advertising or sale. We may share information where reasonably necessary with:

• Logistics, freight, shipping, customs or delivery partners.
• Suppliers, manufacturers or distributors involved in your request.
• Website, hosting, email, form-processing, IT or security providers.
• Professional advisers.
• Government, regulatory, judicial or law-enforcement authorities where required or permitted by law.

We expect relevant service providers and partners to protect information and use it only for the agreed purpose.

10International Transfers

Some technology or business service providers may process information outside the United Arab Emirates. Where personal information is transferred or made accessible across borders, Global Max GT will seek to do so in accordance with applicable UAE data-protection requirements and relevant safeguards.

11Data Retention

We retain personal information only as long as reasonably necessary to respond to enquiries, manage business relationships, complete transactions, maintain commercial and accounting records, resolve disputes, prevent misuse, and meet legal or regulatory obligations. When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it, subject to lawful retention requirements.

12Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse, or destruction. No website, email, online form, or electronic storage system can be guaranteed completely secure, so we cannot guarantee absolute security of information transmitted over the internet.

13Your Privacy Rights

Subject to applicable law and lawful limitations, you may have rights to request access to personal information we hold about you, correction of inaccurate information, deletion where applicable, objection to or restriction of certain processing, and withdrawal of consent where processing is based on consent. We may need to verify your identity before acting on a request. Contact us using the details below.

14Children’s Privacy

Our website is intended for business and commercial enquiries and is not directed specifically to children. We do not knowingly seek to collect children's personal information through our business enquiry forms. If you believe a child has provided information to us, contact us so we can review it.

15Third-Party Websites and Services

Our website may contain links or buttons for WhatsApp, telephone, email, Google Fonts, and other third-party services. Those services may collect and process information under their own privacy policies and terms. Global Max GT does not control independent third-party privacy practices.

16Changes to This Policy

We may update this Privacy Policy to reflect changes to our website, business processes, technology, service providers, or applicable legal requirements. The latest version will be published on our website with its update date.

17Contact Us

Global Max General Trading LLC (Global Max GT)
Registered in Sharjah, United Arab Emirates
Email: info@globalmaxgt.com
Phone: +971 6 524 7116
WhatsApp: +971 50 125 4222
Office hours: Monday–Friday 09:00 AM–05:00 PM; Saturday 09:00 AM–03:00 PM; Sunday closed.